There are three ways to terminate your contract with O2. Please choose the option that suits you best: My contract with o2 ends in a few days, they will still make the full payment next month or should I contact them If your mobile operator does not comply with this request for invoice correction, although your reasoning is understandable, you have the right to terminate the mobile phone contract with immediate effect. How long are you willing to commit to a contract? Read on to learn more about each termination process, including the steps you need to take to cancel your contract with O2. You can request the standard cancellation by calling O2 Customer Service on 202. This is available Monday to Friday from 8am to 9pm, Saturday from 8am to 8pm, Sunday from 8am to 6pm. If you have decided to terminate your O2 contract, there are three different ways to terminate your contract with them. The best way to cancel your O2 plan depends on whether you plan to join another network. It also depends on whether you want to keep your O2 phone number or if you want to restart with a new number in your next mobile network. @Adem137 Thank you for the advice.
I messaged them on Facebook, but they replied that they hadn`t received a cancellation letter for my phone contract, just for my DSL. It`s ridiculous because I sent letters for both times. Hello Irene, Thank you for your comment. They will continue to take full payment and offer you a service unless you have asked them to cancel your contract (either after the standard cancellation process or the PAC/STAC code process). I hope this helps, Ken If you signed a 24-month contract with o2, that`s what o2 wants. Their money of 24 months, because they paid Deutsche Telekom for 24 months to rent the line. It is not necessary to give 30 days` notice in advance to terminate your contract with a PAC code. If you are outside the minimum duration of your contract, O2 can only charge you until the date of use of your PAC code. If you are in the minimum duration of your contract, you can still incur an early exit fee.
If you want to upgrade to a newer smartphone, you can go through the process of cancelling the PAC code or STAC code when you switch to another mobile network. Some mobile phone contracts in Germany include a mobile phone for purchase or rental. If you have such a contract and the purchased mobile phone is defective in accordance with the contract, an extraordinary termination may be declared. I have a problem with an invoice I opened while I was in Germany for LDSL and my phone. I was a student who only studied in Germany for a year, and I always knew I would leave after that time. O2 promised me that it would be easy for me to cancel this contract at any time for free, so I decided to sign the contract. A mobile phone contract is something very typical for Germany, at least I haven`t seen it anywhere else. It`s an easy and inexpensive way to get a SIM card with the latest smartphone, even if you don`t have a budget for it.
In order to terminate a contract concluded with O2 online, by telephone or by post without giving reasons, you can make use of your right of withdrawal. This applies up to 14 days after the conclusion of the contract. There are some common practices when a customer can terminate the mobile phone contract immediately. B for example if the mobile operator changes the terms of the contract without informing the customer if he significantly increases the prices or if important parts of the contract are missing. A contract can always be terminated before the end of the contract (usually 24 months) if you have malfunctions or problems with your phone/connection. In such a situation, you must send the invoice to a supplier in writing and inform them that you have not entered into a contract with the invoiced third-party companies and that you have not received any services from them. Either they explain it or you stop. Did you send your cancellation by registered mail so you can prove that you sent it? If you decide to move to a non-European country and wish to cancel your mobile phone contract, this alone is not considered a reason for termination. Your early cancellation fee will be charged 6 x £17.50 (VAT will be removed from the contract from £21 to 20%), which will result in an early cancellation fee of £105.00.
What type of contract did you sign? Monthly rollover or 2 years? These places are known to tell you what you want to hear just for you to sign. Sometimes a customer does not have to give the carrier a deadline to cancel the contract. This applies to extraordinary terminations with immediate validity. In such cases, the delay is not necessary if, for example, the problem can no longer be solved or if a delay would be unnecessary. LTE is the German 4G, in recent years almost all companies offer this option. However, if you suddenly lose LTE receipt after a rate change or signing a new contract and the provider cannot ensure that you receive it again after setting a deadline, a termination applies. If you are still in the first two years of your mobile phone contract, the termination will take effect at the end of the first 24 months. If your mobile phone contract has already been automatically renewed one or more times, cancellation is possible at the end of the renewal year. There are three ways to terminate your contract with O2. Find out how to cancel your O2 contract, including exit fees, notice periods and keeping your O2 number. Like the PAC code cancellation process, Ofcom`s STAC code process is strictly regulated.
Compared to O2`s standard cancellation process, the advantage of using an O2 STAC code if you are outside the minimum duration of your contract is that O2 can only charge you until the date of use of your STAC code (a 30-day notice period does not apply). If you are in the minimum duration of your contract, an early exit fee may still apply. All you have to do is prove that you are actually moving abroad. In addition, a customer may be able to cancel if they move to Europe. However, this is only possible if you cannot use a previous contract in the new country under the conditions applicable in Germany. The termination of a mobile phone contract in Germany by e-mail or SMS is in fact legally possible and must be accepted by the company. .